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Karen Lotter has been in the industry since 1993, when they began working at Telkom as a Senior Manager: Partner Management, Specialist: Product Development, Marketing Consultant, and Finance Consultant. In 2015, they became Self Employed, and in 2018, they joined CallCabinet Corporation as a Key Account Project Manager and Key Account Manager.

Karen Lotter obtained their B.Comm in Industrial Psychology from the University of Pretoria/Universiteit van Pretoria in 1990-1992. Karen then obtained their MBA from the same school in 1999-2002. In 2005, they obtained a Certificate in Sales and Marketing from GIBS Business School (Gordon Institute of Business Science). Finally, they obtained an M-Alpha Certificate in Project Management from Cranefield College, Midrand, Gauteng in 2012.