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Sergey Makarov has over 20 years of experience in the telecommunications industry. From 1996 to 2005 they worked at the Siberian Institute of Communications and Project Management, where they were an engineer-project manager. From 2005 to 2007 they were a Sales Manager at Open Technologies. From 2007 to 2011 they were a Sales Manager at NVision Group. From 2011 to 2015 they were a Branch Director at Smart Group. Since 2015 they have been the Branch Director at Callbackhunter.

Sergey Makarov attended Siberian State University of Telecommunications and Information Science from 1997 to 2002, where they earned an Inzenener degree in Seti svyaazi i sistemy kommutatsii. Prior to that, they attended the Siberian University of Transportation and Communication from 1991 to 1996, where they earned an Inzenener degree in Stroiteleistvo zheleznykh dorog.