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Dawn Mays has a diverse work experience history. Dawn currently serves as the Chief Executive Officer at Call One, Inc. since June 2021. Prior to that, they held the position of Chief Strategy Officer at the same company from September 2019 to June 2021. From 2014 to 2019, they worked as the Senior Director of Real Estate Development at Sheldon Cove LLLP. In 2012, they co-founded Leadership Voices and served as the Managing Editor until 2016. Starting from 2001, they worked with New Ventures as a Marketing & Political Consultant, where they managed various local election campaigns, including campaign strategic planning, fundraising, public relations, and speech writing. Dawn also worked as an Office Manager at The Mays Law Firm from 2010 to 2014. Additionally, they served as a Campaign Manager for Todd Maddox for Brevard County Sheriff in 2011, as a Campaign Consultant for Jerry Allender for Port Commissioner in 2010, and as a Campaign Manager for Tony Hernandez for County Court Judge in 2006. Moreover, they were the Campaign Manager for Friends Of JB Kump, Candidate for Supervisor of Elections in 2008. Overall, Dawn Mays has a strong background in leadership, strategy, real estate development, and political consulting.

Dawn Mays completed their Bachelor of Arts degree in History and Political Science at Stetson University from 1991 to 1995. Dawn then pursued further education at Crummer Graduate School of Business at Rollins College, where they obtained their Master of Business Administration (M.B.A.) degree from 2013 to 2014.