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Macenze Bonds is an experienced professional currently serving as a Member Service Representative at Medica since October 2022. Previously, Macenze held various roles at Call 4 Health, including Performance Development, Team Lead, and Patient Care Representative/Floor Champ, starting in October 2017. Macenze has additional experience as a Patient Access Specialist at Williamson Medical Center and as a Supervisor at IBEX | Global. Macenze is pursuing an Associate of Science degree in Health Information/Medical Records Administration at Volunteer State Community College, where enrollment began in 2020, following prior education at MedVance Institute-Nashville and Columbia State Community College.