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Gene Hart has extensive experience in support roles across various educational and library settings. As an Office Support Specialist at California Virtual Academies since August 2019, Gene has specialized in real-time closed captioning for hearing-impaired students and training staff in related duties. Previous roles include Facilities Assistant at Child Care Resource Center, where Gene managed shipping and organized records, and Teaching Assistant at the University of California, Santa Barbara, focusing on discussion sections and lesson plans for undergraduate students. Gene also has experience in transcribing historical texts at UC Santa Barbara, offering tech support as a Library Aide at the County of Los Angeles Public Library, and organizing local history archives as a volunteer. Academic credentials include a Master of Arts in English Language and Literature from California State University, Northridge, a Content Marketing certificate from UC Davis Continuing and Professional Education, and an Editing certificate from the Poynter Institute.