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Terry Miller has a diverse work experience, starting in 1989 as a Claims Representative at State Farm Insurance. In 1990, they joined Farmers Insurance as a Marketing Specialist, and later became a Marketing Consultant in 2003. From 2008 to 2014, Terry served as a Project Manager/Communications at Farmers Insurance, where they led a high-performance team in executing growth initiatives and managed employee communications. Terry then became an Achievement Clubs Manager from 2014 to 2017, and a Guidewire PolicyCenter Distribution Lead from 2017 to 2020. In 2021, Terry joined the California FAIR Plan Association, where they first served as an Underwriting Staff Manager before being appointed as the Chief of Staff.

Terry Miller received a Master of Arts (M.A.) degree in Urban Studies, Business, and Sociology from California State University, Northridge, which they attended from 1991 to 1994. Prior to their university education, Terry attended Santa Clara High School. In addition to their academic qualifications, Terry also obtained a certification in SAFe 5 Agilist from Scaled Agile, Inc. in March 2020.