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Vanessa Carolina Ortiz Rios possesses extensive experience in the retail and customer service sectors, highlighted by a recent role as Deputy at Inditex from March 2024 to October 2024. Prior to this, Vanessa served as Gerente Servicio al Cliente at GRUPO TOTAL PLAY from November 2020 to May 2023. Additionally, Vanessa held the position of Gerente de marca at the Secretaría de Turismo from February 2019 to November 2019, where responsibilities included brand positioning, public relations, partnership creation, event organization, and budget management. Vanessa began their career as Asesor de apoyo personal at Telcel from May 2011 to February 2019. Educational qualifications include a degree from Universidad Autónoma de Baja California.