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Nichole Smith has extensive experience in customer service and advocacy, currently serving as a CASA Volunteer since October 2011, where Nichole engages community volunteers to protect children from abuse. In addition, Nichole holds the position of Customer Service Manager at Calderon Textiles, effectively serving diverse markets since March 2011. Past roles include Office/Sales on-call Associate at Helzberg Diamonds, volunteer at Asante Children's Theatre, CSR at Calderon Textiles, Customer Relations at Citizens Gas & Coke Utility, and Patient Visitor Rep at Methodist Hospital (Clarian). Nichole's educational background includes studies at Manchester University from 1987 to 1990.