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Robin Hendrix is an experienced professional in customer success and project management, currently serving as a Customer Success Manager at Calabrio, Inc. since May 2021. Previous roles include Project Team Lead at ITC Service Group, where Robin developed project management teams for Verizon to enhance wireline and wireless services, and Project Manager at Provalus, focusing on end-to-end circuit installations for Verizon. Robin's extensive background includes managerial positions in telecom operations at ConvergeOne and Cook Children's Health Care System, as well as project management roles with Perot Systems and Tenet Healthcare. With a Bachelor of Science in Construction Management from Everglades University and a diploma from New Mexico Military Institute, Robin has a robust technical foundation supported by a decade of leadership in various telecommunications environments.