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Lucas Igarashi is currently a CX Analyst at Caju. Prior to this, they worked as a Suporte Comercial - Partner Experience at Quero Educação from February 2019 to July 2020. There, they were responsible for pre-sale consultancy to students through the Zendesk, WhatsApp, and Telephone channels. Lucas also provided support to students until the moment of enrollment in college and created a new sales department focused solely on post-graduation. From May 2018 to November 2018, Lucas worked as a Técnico de laboratório at Tbc Perfumes E Cosmeticos. And finally, from June 2015 to December 2016, they were an Aprendiz at Panco.

Lucas Igarashi has a degree in Análise e Desenvolvimento de Sistemas from FIAP and a certification in System Analysis and Web Prototyping from the same school. Lucas also has a certification in Web 2.0 Development and Design from FIAP. Additionally, they hold a certification in React Completo from Origamid and a certification in Curso Web Moderno Completo com JavaScript 2021 from Udemy. Finally, they have a certification in Formação C# e orientação a objetos from Alura.

Some of their coworkers include Mariana Queluz - CX Analyst, Helena Coutinho - CX Analyst, and Tainan Cunha - CX Analyst. Lucas Igarashi reports to Luciana Fraga, CX Manager.