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Karim Mahmoud Farid is an experienced IT infrastructure supervisor at Cairo 3A Poultry since January 2020, overseeing computer systems, network servers, and virtualization management. Responsibilities include troubleshooting hardware and software issues, managing backups, and leading helpdesk support efforts. Previously, Karim worked as an IT Specialist at GYMA FOOD INDUSTRIES, where tasks involved configuring Dynamics AX and addressing service requests. Additionally, experience as an IT Support Specialist at Children's Cancer Hospital - Egypt 57357 included managing network servers and analyzing complaints. Prior roles at ADAM International and LC Waikiki as an IT Help Desk and Help Desk Specialist, respectively, involved resolving customer issues related to technology systems. Karim holds a degree in Management Information Systems and Services, obtained from 2006 to 2010.