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Shana Johnson has extensive experience in retail management, currently serving as General Manager at Cafua Management Company, LLC since March 2021. Prior roles include Store Manager at Rapid Refill and Operations Supervisor at CVS/pharmacy, where a strong focus on customer service and training has been evident. Johnson has a proven track record of financial data analysis as a Store Manager at Tedeschi's Food Shop and advanced from crew position to District Manager at REM Central/NGP Management dba Dunkin' Donuts, demonstrating dedication and work ethic. Earlier experience includes roles as Shift Leader at Hollywood Video and Store Manager at Claire's Fashions Inc, showcasing a comprehensive background in operational management and team development. Education consists of a high school diploma from Salem High School and some college coursework.