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Faustino Salcedo is a seasoned professional with extensive experience in digital marketing and customer relationship management. Currently serving as a Digital Marketing Specialist B2B at Cafe Soluble since March 2024, Faustino has previously held roles such as CRM Lead at Encuentra24 and Senior CRM Analyst at PedidosYa, where a new CRM strategy was implemented. Other notable positions include Digital Marketing Analyst at Elite Online Media and Asesor en Comunicación Digital at Crea Comunicaciones, focusing on communication strategies for digital media. Faustino's career began in customer service, with roles at Sitel and Wall Street English, and includes foundational experience as a Journalist at ViaNica.com. Educational qualifications include a Licentiate degree in Communication and Media Studies from Universidad Centroamericana and a Postgraduate degree in Marketing and Sales Management from American College.