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Tiago Henrique Santos has extensive experience in the financial products sector, currently serving as a consultor de produtos financeiros at Caedu since November 2019, managing 23 stores and overseeing process quality, team leadership, and bureaucratic matters. Prior roles include Regional Coordinator for financial products at Assaí Atacadista from July 2017 to March 2019, where Tiago managed 17 stores in São Paulo and was responsible for team training, productivity management, and strategic planning. Tiago's earlier experience includes consulting on financial products for Caedu from March 2013 to July 2017, serving as an HR Analyst at Kawasaki advogados associados (2010-2012), and technical roles at Embratel and Atento from 2001 to 2009, including positions as a Call Center Supervisor and Training Analyst. Tiago holds a degree in Gestão de Recursos Humanos from EATT, completed in 2012.