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Joshua Hayes is an experienced IT Service Owner Specialist at Cadent Gas Limited since May 2015, with a background in operational management as a Shift Controller and workload oversight as a Workload Controller. In these roles, Joshua has demonstrated expertise in stakeholder management and the effective handling of operational processes within a 24-hour Planning & Dispatch Centre. Prior to Cadent Gas Limited, Joshua worked as a Repair Dispatcher at National Grid plc from September 2011 to May 2015. Joshua's educational background includes attendance at Market Bosworth Community College from 2007 to 2011.