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Vikas Patel is an experienced IT professional currently serving as a Service Desk Analyst at Cadence Bank, N.A. since September 2021. Prior experience includes roles as a Production Response Team Technician at Honda Manufacturing of Alabama, LLC and Hardware Refresh Technician at Encompass Health. Vikas has also worked as a Deskside Support Technician at bioMérieux, a Desktop Support Technician at FleishmanHillard, and in various capacities at Staples, where responsibilities included troubleshooting and repairing computer issues. Additionally, Vikas completed an IT support internship at the University of Alabama at Birmingham, focusing on support for faculty and graduate students. Vikas holds a Bachelor of Science degree in Digital Forensics from the University of Alabama at Birmingham, acquired from 2017 to 2019.