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Jeff Chen is the Senior Vice President and Chief Relationship Officer at CableLabs, a non-profit research and development lab, funded by the global cable industry, that develops technologies and specifications for the secure delivery of high-speed data, video, voice and next-generation services. As a member of the executive team, Jeff is valued for his 360-degree view from cable operators and vendor partners. The cable industry owes its success to collaborative innovations from all players in the ecosystem. Jeff and his team work together with members and vendors to understand their needs and help bridge communications with CableLabs resources.

Jeff started his career as a cable engineer at Rogers in Toronto, and later joined the team at Bright House Networks as SVP, Advanced Technology. He worked closely with industry partners including CableLabs, NCTA and fellow cable operators to ensure smooth and speedy adoption of new technology to serve customer needs.

Jeff received his Bachelor of Science and Master of Science Degrees in electrical engineering from the University of Connecticut, and has completed executive training programs at the University of Toronto and Dartmouth College. He has served as a guest lecturer for executive training programs at the University Denver. During his leisure time, Jeff enjoys skiing and he is a passionate supporter of SkiTAM, a charity for the U.S.

Paralympic Ski and Snowboard Teams.