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Jessica Delgado has experience in various roles such as Service Delivery Operations Manager, Support Engineer, Managing Partner/Computer Technician, Owner/Consultant, and Computer Consultant. Responsibilities included managing files, digital and paper, updating databases, interfacing between technical vendors, maintaining servers, setting up disaster recovery plans, and providing technical assistance and training to users. Jessica holds a Bachelor of Applied Science (B.A.Sc.) degree in Network and System Administration/Administrator from Davenport University.