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Lee Clark is an experienced Test Analyst at c2c (Trenitalia c2c Ltd) since November 2017, responsible for testing software for both the company and its clients. Prior to this role, Lee held a position as a Booking Office Clerk, where training was a major focus, with aspirations to grow within the ticket office. Lee's previous experience includes serving as a Team Leader at First Data Corporation from December 2012 to October 2017, and as a Customer Service Representative at Converso Contact Centres from December 2008 to April 2010, where proficiency in multitasking and application use was key while handling various customer service tasks for multiple clients, including a large clothing line. Educationally, Lee completed a GNVQ in Environmental Science at South East Essex College from 2001 to 2003.