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Heidi A. Nielsen serves as the Deputy Director of Operations and Partnerships at C2 Global Professional Services, LLC, overseeing workforce operations to ensure efficient service delivery and stakeholder engagement. With a diverse background, Heidi has held various roles, including Talent Development Partner, where curriculum development and training facilitation significantly improved productivity. Previous experience includes managing rehabilitation staff as the Rehabilitation Manager at Goodwill Industries of North Central Texas and providing job placement services as a Supported Employment Specialist. Moreover, Heidi's earlier roles encompass positions in accounting and operations management, including a tenure as Assistant Battalion Operations Officer in the U.S. Army. Educational credentials include a Master’s Degree in Human Resource Management from Colorado State University Global, a Bachelor's Degree in Elementary Education from Eastern Illinois University, and an Associate of Science in Elementary Education from Highland Community College.