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Heather Hughes is an accomplished Account Manager at C Squared Systems, LLC, with extensive experience in the telecommunications industry. Prior roles include serving as a VoIP Engineer at Intrado, where responsibilities included engineering and maintaining a 911 VoIP network, and as a Cell Technician and Network Engineer at Verizon Wireless, where duties encompassed monitoring and analyzing network performance and planning network capacity. Currently pursuing a Bachelor's of Science in Telecommunications Engineering at the Rochester Institute of Technology, Heather brings a strong technical background and problem-solving skills to their professional endeavors.