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Joy Rini currently serves as the Customer Excellence Manager at C-Square Info-Solutions Ltd since March 2023. Previously, Joy held the position of Head - Customer Experience at Siply from December 2021 to August 2022, and worked as the Customer Service Manager at PingPong from April 2020 to December 2021. Prior experience includes serving as an Assistant Manager at BYJU'S from November 2015 to April 2020 and as a Customer Service Associate at WNS Global Services between July 2010 and August 2015. Joy Rini holds a Bachelor's degree in Computer Science from Jyothi Nivas College, obtained from 2006 to 2009.