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John Stevens is an experienced Business Analyst and Senior Technical Writer currently working at C-HIT, supporting the CMS esMD System and previously contributed to the CMS IDM System as a Scrum Master. With a strong background in technical writing and documentation spanning over two decades, John has held roles in organizations such as Dynanet Corporation and the United States Department of Defense, where responsibilities included developing user documentation and leading technical teams. Educational achievements include a Master of Science in Information Technology specializing in Information Assurance and a Bachelor of Science in Business and Management. Additionally, John has served as an Adjunct Faculty member, emphasizing technology training, and has a robust technical foundation from extensive military service in the United States Air Force.