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Renaud Jamaer is an accomplished professional with extensive experience in operations and customer experience management. Currently serving as Director of Operations and People Tribe Lead & Principal CRM Consultant at valantic BE since June 2014, Renaud has a strong background in shaping consumer experiences and integrating technology into business processes. Previously, Renaud held the position of Customer Experience Officer at The Customer Link, where the focus was on enhancing consumer experiences through strategy and appropriate technology solutions. Renaud has also contributed to organizations such as iRelate, RealDolmen, SolarTotal BVBA, and IBM, where roles spanned from consulting in business relationships to team management and service delivery improvement.