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Michele Goldberg is a seasoned customer service professional with extensive experience in the healthcare and insurance sectors. Currently serving as a Customer Service Representative at Byram Healthcare since March 2016, Michele transitioned from the Web Tech Team to the Diabetes Team, engaging directly with customers via phone from a remote home office. Prior roles include Account Representative at State Farm, where Michele provided insurance quotes, and Project Specialist/Qualification Coordinator at Community Surgical Supplies, managing Medicare audits and documentation for billing. Additionally, Michele worked as a Sleep Specialist/Customer Service Trainer at PromptCare Respiratory and began a career in customer service at AtHome Medical. Academically, Michele holds a Bachelor of Arts in Psychology from Castleton University and a Master Certification in Human Resource Management from Villanova University.