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Sebastian Hendrik Schneider is a seasoned program manager with extensive experience in customer support and training within the technology and hospitality sectors. Currently serving as Program Manager for Internal Training at Bynder since May 2015, Sebastian has led initiatives to optimize user engagement with Bynder's AI-powered digital asset management solutions. Prior experience includes roles at NetApp EMEA HQ, where responsibilities spanned technical support and customer relations, and at B+S Card Service GmbH, focusing on proactive client service in the BeNeLux region. Additionally, a background in hospitality features positions at several prestigious hotels, emphasizing high-class service and administrative efficiency. Sebastian holds a Bachelor's Degree in International Business & Management Studies from HZ University of Applied Sciences and a Certified Assistant of Hotel Management from SRH Hotelakademie Dresden.