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Fadi Bokhazi is an experienced professional in the banking and consulting sectors, currently serving as a Business Transformation Consultant and Customer Relationship Officer at Byblos Bank Group since November 2016. Fadi has demonstrated expertise in building strong customer relationships and enhancing customer satisfaction, successfully leading the implementation of an order processing platform across 30 branches. Additionally, Fadi has experience as a Teller, achieving a 95% customer satisfaction rating while training new staff. Currently, Fadi also works as a Business Development Executive at IBC Group - International Blockchain Consulting since January 2023 and has completed an internship at Credit Libanais. Fadi holds a Master of Arts in Economics and a Bachelor of Arts in Economics, both from Saint Joseph University of Beirut, and received foundational education at Collège Notre Dame De Nazareth.