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Sona Hrachinyan has a background in customer management, human resources, and operational banking. With experience at various banks such as Ardshinbank, Converse Bank, and Byblos Bank Armenia, Sona has held roles such as customer manager, human resources specialist, and transfer and payment officer. Additionally, Sona has experience as an intern and student at Ardshininvestbank and Armenian National Agrarian University, respectively.