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Mizanali Hirji is a CRM Executive at Buyagift, part of the Moonpig Group, with extensive experience in customer relationship management. Previously served as a CRM Executive at Urban, where responsibilities included planning and executing CRM strategies to enhance customer retention and brand awareness. Prior to Urban, Mizanali was a Sales Advisor at American Golf, achieving significant sales milestones while gaining in-depth knowledge of consumer behavior and customer service. Additional experience includes a leadership role at Hero Corp, focused on integrating online and offline sales. Mizanali holds a Bachelor's Degree in Marketing from Middlesex University.