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Pavel Perju is an experienced professional in the field of Information Technology and customer service. Currently serving as an Information Technology Service Management Consultant at ITSM Sense since June 2024, Pavel specializes in developing transformative workshops for the IT sector. With a strong background at BUUK Infrastructure, Pavel held multiple roles including Regulated Rapid Development & Application Support Analyst, IT Service Management Specialist, IT Service Desk Team Lead, and IT Help Desk Technician since February 2014. Previous entrepreneurial experience includes owning Hemp100, a business focused on European Hemp products from January 2015 to December 2018. Pavel began their career in hospitality at the Marlborough Hotel, advancing from Receptionist to Assistant Manager, streamlining operations, and improving customer feedback. Additional experience includes owning The PC Help, providing computer support, and working as a Ticketing Agent for both Wens Tour and Viva Travel. Educational qualifications include a Bachelor's degree in Geography of Tourism from Babes-Bolyai University and various certifications focused on work skills and mathematics.