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Kelly Dodd is an experienced System Design Analyst at Businessolver, a position held since July 2022, following previous roles at AIG as a Business Analyst and at Businessolver as a COBRA/Direct Bill Processing Specialist. With a solid background at ADP spanning over 25 years, Kelly has worked in various capacities, including Business Analyst, Service Delivery Manager, and Quality Assurance Analyst. Throughout this diverse career, Kelly has developed expertise in understanding client needs, defining, analyzing, and documenting requirements, as well as providing comprehensive benefits administration and support for multiple clients.