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Simone Santos Rodrigues is a skilled professional in Customer Success and Agile practices, currently serving at Businessmap Brasil since August 2023. Previously, Simone worked as an Agilista at Boa Vista, where responsibilities included structuring and supporting the credit tribe in agile methodologies and enhancing organizational maturity. Prior roles include Agile Master at Leroy Merlin, focusing on e-commerce team practices, and Project Analyst at Banco Carrefour, managing corporate initiatives. Simone has extensive experience in system analysis from Ericsson and project administration from G&P. Additionally, experience as an instructor at Grupo Easycomp involved teaching various technology courses. Simone holds a postgraduate degree in New Technologies, Digital Transformation, and Agility from FIA Business School, alongside a degree in System Analysis and Development from Fatec São Caetano do Sul.