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Jacqueline Jackson Dukes is an experienced training professional with a focus on corporate training and curriculum design. Currently serving as a Product Trainer at Business Software, Inc. since January 2017, Jacqueline also holds the position of Corporate Trainer for Comcast through Insight Global since July 2015, where responsibilities include training new hires in customer service across various national divisions. Previous roles include Corporate Trainer and Curriculum Designer at North American Power, IT Instructor at Professional Education Solutions, and various training positions at Comcast and Verizon Wireless. Jacqueline's extensive background in training is complemented by a solid foundation in the telecommunications industry, with early career experience as a Sales/Call Center Supervisor at AT&T. Educational qualifications include studies at Columbia International University and the University of South Carolina.