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Carrie Armstrong has a wealth of experience in IT service management and administration. With roles ranging from BMC Remedy Administrator to Manager of Information Technology, Carrie has worked in various companies such as HDI, University of Pittsburgh, and Naval Nuclear Laboratory. Carrie has also been actively involved in advising and assisting HDI chapters across the United States in different capacities such as District President, Conference Track Chair, and Chapter Advisor. Carrie's expertise and leadership have made their a valuable asset in the IT industry.