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Nicola M. has extensive work experience in various roles within the technology and communications industry. From 2002 onwards, they served as the Director of Research Services at The Business Advantage Group Limited, where they provided market research, consulting, and data analysis services to international technology companies. Prior to this, Nicola held positions such as Manager Market Analysis at Cable & Wireless Communications, Marketing Planning & Strategy at Bell Cablemedia, Business Analysis Manager at Encom, and Network Administration at Cable London.

Nicola M. pursued their undergraduate education from 1987 to 1990 at The London School of Economics and Political Science (LSE) where they earned a Bachelor of Science degree in Social Psychology, with a specialization in Psychology. After a brief pause, they continued their studies and enrolled in the University of Greenwich from 1993 to 1996, obtaining a Master of Business Administration (MBA) degree. In 2022, Nicola M. furthered their education by attending the University of Oxford, Department for Continuing Education, where they focused on Strategic Planning and Foresight. Although the exact length of this program is not mentioned, it can be inferred that it was completed within 2022.