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Joy Chapman has a diverse work experience in the banking and mortgage industry. Joy started their career in 2006 as an Assistant Branch Manager at Navy Federal Credit Union. In 2008, they joined Busey Bank as a Secondary Market Coordinator and held this position until 2016. During their time at Busey Bank, Joy gained experience in mortgage lending. In 2016, they became a Mortgage Loan Officer at Illinois National Bank, where they worked until 2017. From 2017 to 2019, they served as Vice President at Busey Home Lending. Currently, Joy is working at Busey as the Senior Vice President Mortgage & Retail Loan Service Support Director, a role they took on in April 2021. Throughout their career, Joy has showcased their expertise in mortgage and retail loan services.

Joy Chapman attended Western Branch High School from 1990 to 1994. No degree or field of study information is available for this period.