Robb Zanetti is an experienced IT professional currently serving as an IT Network and Systems Administrator at Burroughs, Inc. since March 2015, where responsibilities include managing Vivantio Service Desk requests and providing support for over 800 users in areas such as Active Directory and Exchange services. Prior experience includes roles at Dell as a Field Service Specialist, supporting over 2000 desktop PCs and laptops, and at CSC - Computer Sciences Corporation as an Incident Coordinator, ensuring accurate incident validation and facilitating service provider meetings. Additional roles at Sears Holdings Corporation, International Automotive Components, Lear Corporation, and Ford Motor Company further highlight extensive expertise in technical support and incident resolution. Robb Zanetti holds an Associate's Degree in Art/Art Studies from Schoolcraft College, completed in 1999.
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