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James MacLachlan is a versatile professional with a strong background in writing and customer service. Currently serving as a Graduate Bid Writer at Bunzl Cleaning & Hygiene Supplies since August 2022, James also writes as a freelance Gaming Features Writer for Comic Book Resources, where responsibilities include pitch formulation, research, article writing, and editing. Previously, James held various roles at Sainsbury's from June 2010 to August 2022, culminating in the position of Customer Experience Manager, where management and operational skills were developed. James has also contributed to Gair Rhydd, the Cardiff University newspaper. Academic qualifications include a Master of Arts in Creative Writing and a Bachelor of Arts in English Literature, both from Cardiff University.