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Rory Mitchell, MBA, is an experienced professional in customer service and operations management, currently serving as a Customer Service/Operations Leader at Bunting Magnetics Co. since April 2017. With a background that includes extensive expertise in supply chain management, strategic planning, and continuous improvement, Rory has previously held significant roles at Rockwell Collins, where analytical business decisions led to substantial service level improvements. With a solid foundation in operational efficiency demonstrated through initiatives like SAP implementation and service center consolidation, Rory has also contributed to cost reductions in earlier positions at Airshow, Inc. and Thales Avionics. Rory's career began in the US Navy as an Avionics Technician, further strengthened by academic achievements, including a Bachelor of Science in Organizational Leadership and an MBA from the University of La Verne.