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PaulClaude Mamba possesses extensive experience in technical support and information technology, currently serving as a Help Desk/Technical Support professional at Bulloch Technologies since October 2023. Previous roles include Customer Support Specialist at Line One Contact Centres Inc. and APAC Account Manager & Technical Consultant at Mi9 Retail, where responsibilities encompassed managing IT operations and supporting retail projects. PaulClaude has also held several positions at LGIT, including IT Supervisor and Support Supervisor, focusing on system design, server configuration, and user training. Additional experience includes managing customer expectations as a Service Delivery Manager at EasyHint Digital Technology Ltd., alongside a solid educational foundation with a Master’s degree in Computer Applied Technology and Bachelor's degrees in Computer Engineering and Electronics.