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Tricia O'Brien is a seasoned professional with extensive experience in client services and program management within the software and construction sectors. Currently serving as a Senior Program Manager at Constellation HomeBuilder Systems since January 2013, Tricia has held various roles including Program Manager, Business Analyst, and Client Care Manager. Prior experience includes over a decade at G1440, where Tricia managed client support and implementation teams for homebuilder software solutions, spearheaded the implementation of automated support systems, and tracked customer satisfaction. Earlier, Tricia worked as an Information Systems & Technology Trainer at The Ryland Group, focusing on the development and delivery of software training for sales representatives nationwide. Tricia holds a Bachelor of Science in Education with a specialization in Special Education from Bowling Green State University.