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Joseph Mancuso possesses a comprehensive background in customer service and quality assurance with extensive experience at Buildertrend, holding roles as Quality Assurance Specialist and Customer Service Specialist since May 2021, and previously as Business Development Representative from August 2019 to March 2021. Prior experience includes serving as Specialized Fleet Manager at Werner Enterprises, where responsibilities involved managing communication and coordination of a truck fleet using satellite technology. Additional roles include labor-related positions at Nelson & Son Glass and Towne Park, as well as a customer service role at Hyvee Grocery. Joseph holds a Bachelor's degree in Computer Information Systems from Bellevue University and a high school diploma from Papillion LaVista South High School.