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Taylor Manzo has a diverse work experience in customer success and account management roles. Taylor currently works at Builder.io as the Head of Customer Success. Prior to this, they worked at Drift, where they held various positions including Sr. Manager, Customer Success, Enterprise, Manager, Customer Success, Enterprise, Team Lead, Enterprise Customer Success, and Enterprise Customer Success Manager. Taylor also worked at Engagio as a Sr. Customer Success & Enablement Manager, where they managed a portfolio of 45 clients and focused on onboarding, training, upselling, and renewal. In addition, they gained experience at ToutApp, Inc. as a Mid-Market Customer Success Manager, Mid-Market Account Executive, and Sales Development representative. Taylor started their career at Oracle as an Account Manager and also worked at the University of Virginia and ESPN in marketing and promotions roles.

Taylor (Miller) Manzo attended the University of Virginia to pursue a Bachelor's degree in Media Studies and Sociology. However, no specific information is available regarding the start and end years of the education.