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Lauren Moncks is an experienced product and customer onboarding manager currently at Bucketlist Rewards and Recognition, with a track record of enhancing customer acquisition and retention. Previous roles include serving as a Senior Customer Onboarding Manager and Customer Success Specialist at Total Rehabilitation and Chiropractic Centre, where Lauren led a multi-disciplinary team, optimized administrative processes, and managed patient services. Experience extends to event coordination and management at Coast to Coast Against Cancer Foundation, along with financial administration as an Accounts Payable Administrator at VanMar Constructors Inc. Lauren's background includes competitive sports as a professional volleyball athlete in Austria and extensive leadership in collegiate athletics at Trinity Western University, where Lauren earned a Bachelor of Business Administration with a focus on Leadership and Management/Communications.