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Manu Agarwal has an extensive background in the IT industry, starting as a Sr. Technical Support Officer at HCL BPO in 2004. Manu then moved on to roles such as IT Engineer at CMC Ltd, Technology Analyst at Infosys BPO, and Project Lead - IT Services at Northern Trust. Currently, at BT, Manu holds positions as Chapter Lead - Scrum Master, Technical Team Manager, and Senior Project Manager.