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Ross Chapa currently serves as a Regional Account Manager at BT Wholesale since April 2023 and has been a National Account Manager at Radius Connect Solutions since April 2021, following a progression from Account Manager to Sales Graduate Programme. Prior experience includes working as a Learning Support Assistant at Rosstulla Special School, where support was provided to students with special educational needs. Earlier roles include a Sales Assistant at Clarks, responsible for customer service and sales data management, and serving as a Customer Service Sales Assistant at Tesco, focusing on stock control and customer interactions. Ross Chapa holds a degree in BTEC Business and IT from Nottingham Trent University and completed studies at Northern Regional College.