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Nilson Dias Pavão is a Project Manager at BT Ireland since November 2022, bringing a diverse range of experiences across various roles in project management and operations. Prior to this position, Nilson worked as a Junior PST Analyst at Accenture from October 2021 to October 2022 and held multiple bartender positions at Yamamori Dublin and Opium Rooms between April 2019 and April 2019. Earlier career highlights include roles as Project Analyst at Brasil Telecom Call Center and Operations Manager at Geoi2 Contact Center. Academic credentials include an MBA in Gestão de Projetos from Portal Educação - UCDB, a degree in Electrical Engineering from Anhanguera Uniderp, and further education in Call Center Management at UNIDERP.