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Nicole Briscoe is a seasoned Senior Business Analyst at BT, with experience spanning over several impactful programs, including the RITA Program and various Life Insurance Claims Transformation initiatives. Previously, Nicole held the role of Senior Business Analyst at AMP, focusing on Claims Transformation, and worked at EML in multiple capacities, including Business Analyst and Senior Case Manager. Nicole's career also includes positions in recruitment and systems management, starting at Helioscreen Australia and ViewTel Pty Ltd. Nicole's educational background features certifications in Business Analysis and Human Resource Management from PM Partners and NBIT.