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Roz Hitchcock has a diverse work experience. Roz worked at BSI from 2014 onwards, starting as a Delivery Team Manager, then being promoted to Solutions Development Manager, and finally holding the position of Head Of Operations and Service Development. Before that, they worked at Cambridge University Press as a Contract Project Manager for a brief period in 2014. Prior to that, they worked at Dorling Kindersley starting in 2005. At Dorling Kindersley, they held the roles of Head of Digital Content and Head of Technical Development, where they led a small technical team in the UK and was responsible for the India team's technical R&D and digital production.

Roz Hitchcock has a degree in Natural Sciences Tripos from the University of Cambridge.