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Akshaya Warke is an accomplished professional with a solid background in customer success and sales management. Currently serving as a Customer Success Manager at BSI since November 2021, Akshaya manages key client accounts, ensures compliance with certification processes, and has achieved over 90% client satisfaction through proactive engagement and strategic problem-solving. Prior experience includes serving as an Agency Sales Manager at ICICI Prudential Life Insurance Company Limited, where Akshaya was responsible for onboarding and nurturing channel partners to drive business growth. As a Business Consultant at Thomas Assessments Pvt Ltd, Akshaya delivered professional coaching sessions and tailored HR solutions to clients. Early career experience includes an operational role at Setmycar. Akshaya holds an MBA in Marketing and Operation Management from IBS Mumbai and a BTech in Computer Engineering from Shree L. R. Tiwari College of Engineering.